Commonly customers consider the features they're going to get with a specific shared hosting plan and tend to forget something just as essential - the service uptime. As efficient as a plan may be, regular downtimes may lead to lower search engine rankings and lost clients whatever the explanation for them could be. Naturally, not many people would come back to a site that is unavailable 1 / 2 of the time, not mentioning the wasted funds in case you have invested in an advertising campaign. For this reason, whenever you acquire a new web hosting solution, you should ensure that the service will be stable and your Internet sites will be online 24/7. This means more traffic, or in case you have an online store, for instance, better uptime would mean happier clients.
Service Uptime Guarantee in Shared Hosting
When you acquire a shared hosting plan from our company, we ensure that your sites are going to be up and running no less than 99.9% of the time. We've virtually got rid of the web server downtime by using an innovative cloud hosting platform where independent sets of web servers address every part of the overall service - files, databases, e-mail messages, and so forth. In that way, should there be a problem with a server, the other servers inside the cluster will simply take over and your websites will not be affected whatsoever. In order to avoid any infrastructure troubles, we additionally have diesel-powered backup generators and several independent Internet providers. Skilled professionals keep tabs on the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
If you get a semi-dedicated server plan from us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud hosting platform with a load-balancing system that virtually eliminates any kind of downtime. The files, emails, stats and databases are all addressed by their own sets of servers, so even if there is a problem with one server, your websites will not be affected whatsoever. This allows us to offer a far more stable hosting service compared with businesses that run everything on one server where a problem with a single service can take the entire machine down. To protect yourself from infrastructure troubles, our data centers use a number of Internet providers and powerful diesel generators, so regardless of what happens, the web servers will keep operating without any disturbances and your Internet sites will remain up and running. Any software troubles will be dealt with straight away by our competent group of administrators which keep an eye on all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. Additionally, we use new hardware for the physical hosting servers in which the VPS accounts are created to steer clear of any possibility of hardware malfunction and every part has been tested substantially. The security of your info is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites shall be up and running practically without any disturbances. Our experienced admins will resolve immediately any software issue that may show up, so even if there's an issue with another VPS server account on the physical server, your VPS shall not be affected. The hosting server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server, the types of offline software or script-driven applications you install on it or when you restart it, we can make certain that it’s accessible at least 99.9% of the time. Your server is going to be situated in our state-of-the-art facility in downtown Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural problems will affect the proper functioning of your internet sites at any time. Our qualified group of system admins will make sure that if your server freezes for some reason, it will be restarted immediately. To prevent any probability of failures, we're going to give you a web server with new and diligently tested hardware components to make sure that all of your sites are up and running no matter what.